CO.DESIGN4ALL FRAMEWORK
Quick and Easy access To ALL Co.Design4All Tools
Congratulations on joining our Member’s community where you have access to our Co.Design4All resources, guidance, support and case studies. We have over 100 tools available with access determined by your membership level.
Each tool comes with an explanation about where it should be used and how long it will take. Quick instructions and downloadable templates make it easy for you to get started right now.
Sometimes you need a little bit of structure to organise your thoughts, a project or for a meeting. To get attention from stakeholders, to look professional with project sponsors or simply to drive some collaboration, these tools will give you the basics to get started with any co-design project.
So let’s get started and enjoy the journey to more productive and successful outcomes with Co.Design4All.
Click on the Phase buttons below, or scroll down to the Phase or Stage you are working on. Remember the team are here to guide and support you on this journey, so do reach out.
MEMBERS RESOURCES
Phase 1 DISCOVER Tools
32
Tools
5
Stages
We have 32 tools ready and available for you to use to capture all of the key elements relevant to your initiative in the DISCOVER phase.
Here are all of the CD4A Phase 1 DISCOVER Tools available within your membership package.
5
Stages
Project Plan (1D0101)
A flexible and structured guide designed to support organized and adaptable project planning.
Project Budget (1D0102)
A project budget template outlines required resources and costs, and helps track expenses against the initial budget throughout the project.
You need to purchase subscription.
Term of Reference (1D0103)
A Terms of Reference (TOR) document defines a board or committee’s authority, outlining the project’s purpose, scope, roles, resources, timeline, and reporting structure.
You need to purchase subscription.
CATWOE Analysis (1D0104)
This tool helps identify key issues and environmental factors affecting outcomes when exploring or solving a problem.
You need to purchase a subscription.
Mapping the objective and context (1D0201)
This tool clarifies a service’s key objectives, operational context, core values, and intended outcomes.
You need to purchase a subscription.
Frame your design challenge tool (1D0202)
This tool helps define challenges, test exploratory questions, and ensure design parameters are broad enough to capture diverse, valuable options.
You need to purchase a subscription.
Stakeholder Snowballing (1D0301)
This tool supports stakeholder snowballing to gather diverse perspectives and build a comprehensive understanding of different viewpoints.
You need to purchase subscription.
Stakeholder Mapping (1D0302)
This tool allows for the identification and mapping of all relevant stakeholders.
You need to purchase subscription.
Understanding Stakeholders (1D0303)
This tool helps map and analyze key issues and facts either before or after stakeholder engagement for deeper insight and assessment.
You need to purchase subscription.
Patient Story (1D0304)
This tool structures patient stories to highlight core ideas clearly, using formats like posters, presentations, or videos to support change discussions.
You need to purchase subscription.
Conflict of Interest Declaration (1D0305)
This is a useful tool for identifying any conflicts of interest that stakeholders may have.
You need to purchase subscription.
Community Asset Mapping (1D0306)
This tool is usefull to aid in the identification and understanding of community assets.
You need to purchase subscription.
Preparing Issues for Discussion (1D0307)
This tool helps organise talking points for discussion.
You need to purchase subscription.
Interview Guide Development (1D0308)
This tool helps you form a structure of questions and talking points that can be useful when engaging with stakeholders and gathering the needed information.
You need to purchase subscription.
Designing Questions (1D0309)
This tool expands on interview guide development and helps you form questions.
You need to purchase subscription.
Agenda Setting (1D0310)
This is a helpful tool for creating clear agendas before meetings.
Minute Sheet (1D0311)
This tool is for minuting during meetings.
Action Planning (1D0312)
All action items that are discussed and raised during meetings are noted using this tool.
AIM Statement (1D0313)
This tool helps form the purpose of the project.
Test Card (1D0314)
This tool is for quick testing of a new idea or concept.
You need to purchase subscription.
Defining problem complexity (1D0401)
This tool is helpful in identifying and understanding the complexities of challenges.
You need to purchase subscription.
Framework for data collection (1D0402)
This tool is valuable for assisting in how data should be collected throughout the project.
You need to purchase subscription.
Persona Development (1D0403)
This tool aids in defining stakeholder personas to better understand their issues and needs.
You need to purchase subscription.
User Experience (1D0404)
This is a helpful tool to map our the user experience.
You need to purchase subscription.
Community Mission Statement (1D0405)
This tool helps to note down the goals of the project within the specific community setting.
You need to purchase subscription.
Options analysis criteria (1D0406)
This tool will aid in the mapping and analysis of options that arises during the project.
You need to purchase subscription.
Ten roles of impact at scale (1D0407)
This tool is used ro provide an overview of the systemic impact of the project.
You need to purchase subscription.
Theory of Constraints (TOC) (1D0408)
The tool is used to identify the various constraints of the project as well as explore how to overcome them.
You need to purchase subscription.
Community Leader Role Description (1D0501)
This tool is helpful in the process of identifying a community leader and stating what their goals and expectations are.
You need to purchase a subscription.
Risk Register template (1D0502)
This tool is used in the identification and mitigation of risks throughout the project.
You need to purchase subscription.
Listening model (Technique) (1D0503)
This tool is a helpful reminder of active listening skills to be used throughout the project.
You need to purchase subscription.
Earning trust (Technique) (1D0504)
This tool provides practical guidelines on how to earn and keep trust throughout the projects.
MEMBERS RESOURCES
Phase 2 DESIGN Tools
34
Tools
3
Stages
We have 34 tools ready and available for you to use to capture all of the key elements relevant to your initiative in the DESIGN phase.
Here are all of the CD4A Phase 2 DESIGN Tools available within your membership package.
3
Stages
Capture sheet (2D0601)
The Capture Sheet will help participants record key issues, ideas and connections made during a workshop or meeting.
You need to purchase subscription.
Participant behaviour and solutions (Technique) (2D0602)
A tool to help you manage difficult behaviours within a workshop setting, and potential solutions.
You need to purchase a subscription.
Building rapport (Technique) (2D0603)
Allows you to plan for how to build rapport with workshop attendees.
You need to purchase subscription.
Communications model for inducting participants (Technique) (2D0604)
A technique with ideas for how to manage difficult behaviours within a workshop setting.
You need to purchase subscription.
Building an M&M House (2D0701)
A fun ice-breaker and a great way to get quieter folks talking and some energy in a room which might have become quiet during the formal introductions.
You need to purchase subscription.
Rock Paper Scissors (2D0702)
A fun ice-breaker game that is ideal for getting participants to interact and disclose information about themselves.
You need to purchase subscription.
Fostering Gratitude (2D0703)
This is vital for shifting mindsets to be open to something new. Sharing those areas of gratitude through this activity creates bonds.
You need to purchase a subscription.
VUCA Matrix (2D0704)
All co-design and place based initiatives occur in an environment which have VUCA characteristics – Volatility, Uncertainty, Complexity, Ambiguity.
What does success look like? (2D0705)
Brainstorming without structure and framing can be a waste of time. This activity asks participants to list key elements of success.
You need to purchase subscription.
Force Field Analysis (2D0706)
Force Field Analysis is based on the idea that any current situation or state is the result of a balance of power between driving forces and restraining forces.
What is my why? (2D0707)
When times get tough, and they will, having knowledge about WHY the work is important and why individuals are committed to it will ensure folks push through barriers.
Create Insight Statement (2D0708)
This tool clusters the themes which emerge during brainstorming, ensuring some of the great insights are not lost.
You need to purchase subscription.
Appreciative Inquiry to Develop Ideas (2D0801)
There are numerous videos and resources available online to support facilitators use this strengths based approach. Its advantage is the model is inclusive, consensual and positive which can change the dynamics in the room.
You need to purchase subscription.
Triad (2D0802)
This exercise gets everyone involved in a group of three. By revolving through speakers, the triad model enables less confident speakers to step into the conversation.
You need to purchase subscription.
Publish: Circle: Refine (2D0803)
Brainstorming activities can create momentum which undermines good thinking. The Publish-Circle-Refine method slows down the generation of ideas. It is based on the concept that more heads are better than one.
You need to purchase subscription.
1,2,3,4+ (2D0804)
This tool provides you with guidance on how to get participants generating their own ideas and then sharing and comparing them with others.
You need to purchase subscription.
Brain Write (2D0805)
This tool uses sticky notes and independent thinking to stimulate creativity in others.
You need to purchase subscription.
Nominal Group Technique (2D0806)
This approach gets individuals to generate a list of suggestions and then share them in turn as the facilitator goes around the room.
You need to purchase subscription.
BARRRR (2D0807)
The BARRRR technique takes an existing solution and asks attendees to make elements of that service or idea bigger and better.
You need to purchase subscription.
Tournament Prioritizing (2D0808)
Tournament Prioritising, forces participants to make choices between no more than two alternatives at a time using the whiteboard as the visual filter.
You need to purchase subscription.
Lotus Blossom (2D0809)
The Lotus Blossom technique involves creating a flowering of ideas by putting the design challenge at the centre.
You need to purchase a subscription.
Think: Pair: Share (2D0810)
The combined logic discussed between that pair is then shared with the wider group. This activity works well with smaller groups where tables of participants are not present.
You need to purchase subscription.
Outcomes Framework (2D0811)
This tool involves educating participants about the differences between inputs, outputs and outcomes.
You need to purchase subscription.
Patient Journey Mapping (2D0812)
Journey mapping is powerful as it puts the entire process down in a manner which can be reviewed.
Round Robin (2D0813)
The Round Robin process involves speaking your idea out loud and then passing the turn to the next person.
You need to purchase subscription.
SCAMPER (2D0814)
This tool asks participants what can be substituted, combined, amplified, modified, put to another use, eliminated or reversed in relation to a service design or idea.
You need to purchase a subscription.
Hot Potato (2D0815)
Hot Potato is a great technique to use when energy in a room is declining. It gets people on their feet.
You need to purchase subscription.
Feedback Grid (2D0816)
The feedback grid can be used to generate anonymous or named feedback about a proposal. It asks respondents to note what they like, what could be improved, list any questions or contribute new ideas.
You need to purchase subscription.
The test card (2D0817)
The Test Card enables the pilot owner to outline what each test is aiming to gather data about.
You need to purchase subscription.
Team progress agenda (2D0818)
This tool outlines a standard project team meeting agenda. Most importantly, one of the agenda items is “what can we drop”.
HMFT Matrix (2D0819)
This matrix enables groups to outline what their hopes are for a given project. It asks them to discuss the myths and legends which are associated with the work. It elicits discussion of their fears and gets on the table the list of taboos associated with the work.
You need to purchase a subscription.
GROSS Check (2D0820)
A tool for checking whether legacy ideas, systems, even personal preferences have been hung onto past their use by date.
You need to purchase a subscription.
One Conversation Reflections (2D0821)
A tool for helping groups form. It reminds attendees that wisdom and insight come from all sorts of quarters and unexpectedly.
You need to purchase subscription.
Collective Voices (2D0822)
Change occurs when people get engaged. Finding the people who will align with your problem can involve getting out at a grass roots community level.
You need to purchase a subscription.
MEMBERS RESOURCES
Phase 3 DECIDE Tools
21
Tools
2
Stages
We have 21 tools ready and available for you to use to capture all of the key elements relevant to your initiative in the DECIDE phase.
Here are all of the CD4A Phase 3 DECIDE Tools available within your membership package.
2
Stages
Options Assessment – PMI (3D0901)
This tool facilitates quick evaluation of an idea’s pros, cons, and unknowns to encourage broader impact discussions.
You need to purchase subscription.
Developing a pitch (3D0902)
This tool is used in the developing of a presentation pitch.
You need to purchase subscription.
Decision making matrix (3D0903)
This is a framework tool that is usefull in the sustainable making of decisions throughout the project.
You need to purchase subscription.
A.V.I.C.T.O.R.Y scale (3D0904)
This scale enables groups to assess and discuss project success likelihood at various stages, enhancing planning, collaboration, and risk management.
You need to purchase subscription.
De Bono Hats (3D0905)
This is a decision making and evaluation framework to aid in the critical evaluation of options before decisions are made.
Facilitating a decision making process (3D0906)
This tool is used in the process of decision making to assist with structure.
You need to purchase subscription.
Model of team effectiveness (3D0907)
This tool is used to assess and understand the effectiveness of the team.
You need to purchase a subscription.
Mapping a conflict (3D0908)
The tool is used to unpack and understand a conflict that arises as well as potential mitigations.
You need to purchase subscription.
Storyboard (3D1001)
This is a process of mapping out the potential project flow.
You need to purchase subscription.
Resource Assessment (3D1002)
This tool aids in the evaluation of available and needed resources.
You need to purchase subscription.
Delphi Process (3D1003)
The Delphi method gathers expert opinions through multiple survey rounds, using aggregated feedback to build consensus and support evidence-based group decisions.
You need to purchase a subscription.
Prototype development (3D1004)
This tools enables the team to map out what each step of the project would entail to have an understanding of potential challenges.
You need to purchase subscription.
Testing and implementing a change idea (3D1005)
This is a valuable process where the tool enables for testing to improve.
You need to purchase subscription.
Program Logic (3D1006)
This allows you to visually represent the flow of the project.
Change management model (3D1007)
This is an essential tool to understand the processes of change management and adapting to changes during the project.
You need to purchase subscription.
RIPC tool (3D1008)
This is a tool used to create structure suring meetings and form actionable tasks.
You need to purchase subscription.
My 90 Day Planning Worksheet (3D1009)
This tool helps form a 90 day plan and overview of what should be done when during the project.
Practice Plan Organiser (3D1010)
This tool helps teams to prioritise tasks for the project at hand.
You need to purchase subscription.
Kantor 4 person model (3D1011)
This tool is useful in understanding who will play which role in the project.
You need to purchase subscription.
PICK Chart (3D1012)
This tool is used to prioritise ideas and concepts within the project.
You need to purchase subscription.
Temperature in the Room (3D1013)
This is a tool to assess feelings and emotions in the room during meetings.
You need to purchase subscription.
MEMBERS RESOURCES
Phase 4 DEBRIEF Tools
21
Tools
4
Stages
We have 21 tools ready and available for you to use to capture all of the key elements relevant to your initiative in the DEBRIEF phase.
Here are all of the CD4A Phase 4 DEBRIEF Tools available within your membership package.
4
Stages
Bridges Change Model (4D1101)
The Bridges Change Model will help you to manage the process of change, understanding and working through the emotion and transition phases related to change.
Business Model Canvas (4D1102)
The Business Model Canvas will help with detailing the elements of an idea to understand what is needed for success.
Road Map (4D1103)
The Road Map is a tool that will help articulate the key steps needed for success in implementing an idea or concept.
You need to purchase subscription.
Project Owner Testing (4D1104)
This tool will help to determine the roles each person in the team and around the project will take on to support success.
You need to purchase subscription.
Participant evaluation (4D1201)
This tool can be used at the conclusion of a co-design process to reflect and explore how the process has gone and if there are lessons that should be incorporated into future work.
You need to purchase subscription.
Group based evaluation questionnaire (4D1202)
This is a great tool for reflecting on the function of group as a collective, it will help to identify any barriers that exist in regard to how the group is operating.
You need to purchase a subscription.
De-brief with facilitators (4D1301)
This tool can be used when debriefing after a facilitation process, this is best done in a group where feedback can be provided to all involved.
You need to purchase subscription.
Partnership assessment tool (4D1302)
The aim of this tool is to help organisations reflect on the partnerships they have established and monitor and maximise their effectiveness.
You need to purchase subscription.
Values identification (4D1303)
How to identify your values – 5 key questions to ask yourself.
You need to purchase subscription.
Learning Log (4D1304)
This tool can help to keep track of your learning process over time and keep track of follow-up and actions.
GROW Model (4D1305)
The GROW model can help with personal reflection and breaks down the key options and actions that need to be taken to support growth.
You need to purchase subscription.
Sweet spot roles activity (4D1306)
This tool can be used to reflect on finding purpose by examining what the world needs, what you are good at and where your passion lies.
You need to purchase subscription.
K-W-L chart (4D1307)
A “Know, Want to know, Learn Chart” (K-W-L) is an instructional strategy used to guide participants through an issue.
You need to purchase a subscription.
Stress Indicators (4D1308)
Knowing how you cope with stress and where you want to grow will make this journey more powerful for everyone.
You need to purchase subscription.
Managing the 3rd Space (4D1309)
This tool helps you to actively think about the transitions you make between spaces in your life and even within your work day, so that you can reset and restore energy and focus.
You need to purchase a subscription.
Event Sharing Protocol (4D1310)
This tool will help you to reflect on how you interact with others and how to build rapport that is meaningful and long lasting.
You need to purchase a subscription.
Learning Card (4D1311)
This tool is used as a post-reflective learning opportunity to reflect on what has been discussed or learnt and plan for how those learnings will be implemented.
Developing Community Leadership (4D1401)
This tool can be used to guide the process to find the right community leadership to support an initiative, remembering it may be a group of people rather than one person who can provide a leadership role.
You need to purchase subscription.
Project Status Update (4D1402)
The tool is useful to use on an ongoing basis to track the status of the initiative to ensure it is on track.
After Action Review (4D1403)
The tool is useful to use a transition points, it will help to reflect on how you have grown and what to do next.
You need to purchase subscription.
Circle of Influence (Technique) (4D1404)
As Ghandi said “Be the change you want to see in the world” and focus on those things you can change. Eventually, your circle will get bigger and you can bite off other issues which once were beyond you.
You need to purchase subscription.
TESTIMONIALS
What our clients have to say
Tracey Silvester
Executive Officer
Engaging, Successful, Credible
I have been witness to Tracey Johnson’s knowledge of the health care system and her exceptional group facilitation skills. She is a master at understanding the complexities in which health services operate; an understanding that is reflected in the quality of the co-design tools and resources that have been developed. Her ability to clearly communicate complex concepts and engage diverse audiences ensures the success and credibility of her work. I am confident that these attributes and Tracey’s commitment to making a difference will make the website a valuable resource for all users.
McGrath ‘Model of Care’ project
Project Participant A
Best Co-design Process
This has been the best co-design process I have even participated in……ACTUAL co-design.
Meredith Cummins
CEO Neuroendocrine Cancer Australia
Wonderful Co-design Workshop
Wonderful to be involved in this co-design workshop to ensure the model of care for all cancers benefits all cancers.
McGrath ‘Model of Care’ project
Project Participant B
Fantastic Co-design Workshop
Fantastic to have been part of the codesign workshop with McGrath Foundation and Natasha Doherty.
Stacey Allerton
Patient Advocate
Compassionate Co-Design
Thank you to Natasha Doherty for a kind and compassionate session co-designing the McGrath Foundation model of nursing care for all cancers!
Cathy Baynie
Practice Consultant & Past President AAPM
Highly Recommend Co.Design4All
I highly recommend this resource as the necessary tool that will support and foster the needs of all stakeholders in the co-design process. Tracey and Nat have an in depth and lived understanding of what is required for a successful outcome. Their skills in working with groups and inspiring others are second to none.
Cathy Baynie, Registered Nurse. Practice Consultant & Past President AAPM (Australian Assoc of Practice Managers) Manager Advocacy and Health Workforce
Michele Smith
WNSWPHN
Excellent Co-Design – Resounding Success
The “Excellent Co-Design” training by Tracey Johnson and Natasha Doherty has been a resounding success. It not only enriched the skill set of the WNSW PHN Primary Care team but also instilled a culture of collaboration and innovation that will propel the PHN’s mission to improve primary health outcomes.
Freddy Ortega
WNSW PHN Primary Care Team
Transformative, Comprehensive Training
The “Excellent Co-Design” training, expertly delivered by Tracey Johnson and Natasha Doherty, has been transformative for the WNSW PHN Primary Care Team. This comprehensive training has equipped the team with vital skills in community engagement, service innovation, and program implementation—key components for addressing complex primary care challenges, especially in rural and remote contexts
Tracey Silvester
Executive Officer ACHSM
Quality Tools & Resources
Tracey Johnson is a master at understanding the complexities in which health services operate, an understanding that is reflected in the quality of the codesign tools and resources that have been developed. I am confident that these attributes and Tracey’s commitment to making a difference will make the Co.Design4All website a valuable resource for all users.
insights and thought leadership
Our Latest Articles & Blogs
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Fix the Ride, Not the Rider: Why Systems Change Starts at the Periphery
Team Co.Design4All
The most useful insights about a broken system almost always come from the people it serves least well. Learn why fixing the ride, not the rider, is where real systems change begins, and how co-design puts the right voices at the centre of that process.
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Character or Credit? Leadership in an age of self
Team Co.Design4All
In a culture that rewards self-promotion over self-mastery, what does it actually take to lead meaningful change? Drawing on the work of David Brooks, Angela Duckworth, Jonathan Haidt and Robert Greenleaf, this article explores why character is the foundation of effective leadership in healthcare and community change work, and why humility may be the most important capability that change leaders still need to develop.
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Kombi, not Chaos: Why your team isn’t doing what you asked — and what to do about it
Team Co.Design4All
Why aren’t your team following the procedure you agreed on? The COM-B model — Capability, Opportunity, Motivation — offers a practical diagnostic framework for healthcare and organisational leaders. Pair it with co-design and you have both the diagnosis and the method to fix it.
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Ask, Don’t Tell: The quiet discipline of listening to learn
Team Co.Design4All
In change work, the people who listen hardest tend to get the furthest. Drawing on Schein’s humble inquiry and Scharmer’s four levels of listening, this article explores why asking — not telling — is the foundational discipline of genuine co-design, and how to practise it in healthcare and community settings.
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Head, Heart, Hip Pocket: How to Pitch Change so it Actually Lands
Team Co.Design4All
A great idea is not enough. Winning funding, permission and momentum requires a pitch that speaks to the rational, emotional and financial realities of your audience — all three, in the right order. The Head, Heart, Hip Pocket framework is a battle-tested structure for change-makers in healthcare and beyond, grounded in decades of co-design practice and the best of behavioural science.
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When Co-Design Becomes a PR Exercise: Learning from Australia’s Live Export Debacle
Team Co.Design4All
Co-Design vs Performative Consultation Co-design has become the darling of public policy. Governments and organisations everywhere trumpet their commitment to collaborative decision-making, promising to work alongside affected communities to shape policies that impact them. But what happens when co-design is deployed not as a genuine collaborative process, but as window dressing for decisions already made? …
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The Vanishing Village: What we lost when we stopped joining things — and why co-design may be how we get it back
Team Co.Design4All
Social capital has been quietly collapsing across Australia for fifty years. Volunteering is at an all-time low, loneliness now carries health risks equivalent to smoking fifteen cigarettes a day, and trust in government continues to fall. Drawing on research from Robert Putnam, Andrew Leigh, Hugh Mackay, and Julianne Holt-Lunstad, this article examines what we have lost, why it matters for the health and wellbeing of Australian communities, and why genuine co-design may be the most practical path toward rebuilding the social fabric we have allowed to unravel.
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Gender Equity, Kindness, and the Screen Between Us
Team Co.Design4All
Half a century of equity reform has produced real gains — and real resistance. From the gender pay gap to the rise of the manosphere, this article examines where Australia stands on gender equality, what the evidence tells us about coercive control and online radicalisation, and why structured co-design at community level may be one of our most practical tools for rebuilding common ground.
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